Installation was quick and easy. I downloaded the client app from the iTunes app store (link). On first launching, the application asked me for my login information and the private key sent to me via email. Before I knew it all of my corporate Exchange emails, contacts, and calendar events were synced to my device. In all, it took less than a five minutes to get all of the information on to my device. At the current time, Good limits the number of emails downloadable to the device at 1,400.
The Good application supports push notifications and application badges, but has very limited notification and lock screen support. This means that you will get a notification that a new email has arrived or calendar event is due to occur, but unlike the native email or calendar, the information details contained in each are not visible via banners, alerts, or lock screen notifications. In addition, it is important to note that all PIM information as well as email is contained within the application. There is no integration with the standard iOS contacts, calendar and email functions. Good does provide an option for IT admins to allow contact sharing from the device to the Good app, but that feature has been turned off by my company's IT admin. Information security policies make it evidently clear as to why many organizations are implementing this type of "walled garden" of corporate data. On a personal level, I actually prefer this implementation as I like to keep my corporate separate from my personal information.
Email attachents are also viewable within the application using a built-in document viewer. The document viewer can handle standard office documents (Excel, Powerpoint, Word), text files, as well as PDFs.
The preferences section is pretty extensive allowing for:
- Change log in password
- Setting up an email signature
- Controlling what email folders to push (sync) to the device
- Out of Office settings
- HTML email
- iOS contact sync (if allowed by IT)
- Sounds and vibrations setting for new email and event reminders
Bye Bye Blackberry.
Update: As of Feb 2013, Good has still not updated the application to take advantage of the iPhone 5 screen!